General Data Protection Regulation
When you supply your personal details to this clinic they are stored and processed for 2 reasons.
1. We have a legal obligation to maintain medical notes in order to provide you with treatment.
2. Provided we have your consent, we would like to contact you in order to confirm your appointments with us or to update you on matters related to your medical care. Under the GDPR, this is known as Legitimate Interest.
We have a legal obligation to retain your records for 8 years after your most recent appointment and for a minor, records will be retained until the child reaches the age of 25, after this period your records will be destroyed.
Your records are stored on paper, in locked filing cabinets, and the offices are always locked and alarmed out of working hours or on Cliniko, our practice management system. A basic data base is also stored electronically (in the cloud), both these providers are fully compliant with General Data Protection Regulations. Access to this data is password protected and the passwords are changed regularly.
We will never share your data with anyone who does not need access without your written consent. Only the following people will have routine access to your data:
* Our reception staff, because they organize our practitioners’ diaries, and coordinate appointments and reminders
* Your practitioner(s) in order that they can provide you with treatment.
If you need more information, please contact:
Willow Therapy Centre
26 Willow Court
St Peter’s Park Road